Refund policy

Refund & Return Policy

Last updated: June 29, 2026

All Sales Are Final Due to the perishable nature of our baked goods, we do not accept returns or exchanges.

Damaged or Incorrect Orders If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery at honeysbakehousehbh@gmail.com with your order number and a photo. We'll make it right with a replacement or store credit at our discretion.

Local Pickup Orders Please inspect your order at pickup. Once you leave with your order, we are unable to issue refunds or replacements.

Shipping Fees Shipping fees are non-refundable once an order has shipped.

Pre-Orders & Drops Pre-orders may be cancelled for a full refund if requested at least 3-5 days before the scheduled drop date. After that window, cancellations are not accepted.

Order Cancellations Orders may be cancelled within 24 hours of purchase for a full refund, provided they have not yet entered production.

Contact Us Questions? Reach us at honeysbakehousehbh@gmail.com.